Generic FAQ
If we are repairing software issues, we will need to access your phone to repair them. We might need access to certain apps like the camera, dial pad, and messaging to test the device’s functionality as part of our required diagnostic testing. This step is essential to ensure that we have repaired the device to the best of our ability.
You can make sure to secure your data before having your phone repaired in the following ways:
- Backup your phone
- Remove any sensitive data or private information from your phone
- Factory reset your phone
- After your phone has been repaired, restore it from the backup
Yes, we offer a 90-day limited warranty on our cell phone repair services. We guarantee that all repairs and parts are free of defects. If you do encounter an issue, bring your back and we will identify the problem and repair it free of charge.
Yes, we repair iPhones and Android phones at Cell Phone Hospital. We frequently fix Samsung, One Plus, and Google Pixel phones. Call us to learn more about our repair services.
If your phone is experiencing issues like a cracked screen or battery problem, it is probably cheaper to repair it. However, if the damage is extensive or requires expensive repairs, it may be cheaper in the long run to simply replace your phone. Our experts will inspect the damage and provide you with a full diagnosis along with the cost of repairs to help you decide.
Absolutely! Cracked phone screens are one of our most common repairs. We handle everything from minor cracks to screen replacements. If your phone is in good condition, it is cheaper to replace the screen than buy a new phone.
We complete most of our repairs in less than 24 hours.
We don’t have a specific repair bundle. However, we will identify any issues with your device and provide you with an estimate for the total cost of any necessary repairs.
We repair all kinds of mobile devices, including cell phones, laptops, and iPads/tablets.
Yes! We guarantee the safety of your devices while we repair them. Our reliable team handles your devices carefully during repairs. We have security cameras in our store for loss prevention.
Liquid Damage
Yes! We diagnose and repair any water damage your phone is experiencing. Depending on the extent of the damage, we can repair or replace parts to fix your phone, but you must bring it to us right away.
Liquid damage repairs take longer than other repairs. The phone needs to dry out, which delays the repair process. In case of extensive damage, the repair may take longer if we need to repair or replace the screen, battery, or other hardware. However, our team will try to get your phone repaired as soon as possible.
If your device falls into water or other liquids, follow these steps immediately:
- Turn off your phone
- If you have a case on the phone, take it off
- Remove the SIM card and leave the tray open to let the water evaporate
- Wipe down the exterior of the phone with a soft cloth.
If the phone doesn’t start or run normally after air drying, bring it in for professional repair services immediately.
Yes, we provide a 90-day warranty on all our repair services, including water damage repairs. To learn more about our services and warranties, please contact our team today!
If the water damage to your phone is too extensive and we cannot repair it, we will return it to you, and you will not be charged for any repairs.
Location
You do not need to make an appointment; just bring your device to us. We offer a quick turnaround time on repairs.
For simple repairs, you are welcome to wait while we repair your device. However, for extensive damage, the repair may take more time due to the availability of parts and the complexity of the repair. Once we diagnose your phone, we will let you know how long the repair will take.
Yes! We do our best to provide same-day phone repair services. However, some damage might require more time to be repaired properly.